Testimonials

Testimonials

When my uncle passed away I was at a loss. Cheri and Nefar and their team handled everything. They where consummate and caring professionals every step of the way. They were welcoming even in the midst of the Pandemic. Cheri helped every step of the way to make sure that the arrangements met the needs of the family group gathering. Nefar and the rest of the team did a wonderful job with my uncle's remains and I remember thinking he had not looked that done up in years.

I want to thank Heritage for making my time with them as pleasant as the circumstances would allow and I thank them for their hard work and compassion under pressure.

Martha E Boomer
November 22, 2021

My mom Daphne Thompson passed away and I was left feeling lost and empty with no directions. Nafar and Cheri was a God sent in our lives. They made my mom's transition so easy. Without them I don't know what I'd do. They did an amazing job and I'm so very thankful that they were there for me and my family. They are very passionate and caring.
I WILL BE FOREVER GRATEFUL ❤

Tania Thompson
October 6, 2021

This funeral home provided excellent service to me during the most difficult time in my life very patient and easy going and not to mention they did a very good job on my father back in April that really put me at ease I would definitely recommend this establishment to my family and friends it was very much appreciated.

Kenyatta K
December 23, 2020

I want to express our heartfelt thanks for how you helped our family manage everything in New York. We were feeling out of our nature and a little out of control and you helped keep us calm with all the services you provided and all the details taken care of to peacefully lay my mom next to my dad. It was such a rainy day and you and you staff still handled everything with grace.

Again, thank you!!

The Blake family.

Blake Family
November 3, 2020

During this pandemic my family was so unfortunate to lose a beloved member.
This funeral parlor, was so empathetic and the service, and viewing was done so beautifully, their genuineness and professionalism went beyond
I thank you for making us feel like family..
You are truly a place of refuge, during this hard time..
God Bless, your family business and staff always..❤️

Deborah Guzman
May 8, 2020

The funeral owners and directors, Mr. Nafar Pugh and Mrs. Cheri Pugh was amazing! I can't say enough about how they treated us like "Family". When I walked into their Funeral Chapel, I "knew" the Spirit sent me there to have my mother's "Remember Her Spirit, Homegoing Service." From day one, I was their "family", and Mommy had that same Spirit, everyone was her family. The Chapel has a warm, comforting, surreal, relaxing, sweet and friendly atmosphere. They did an amazing outstanding home going service for my mother. The Pughs will do their utmost best to accommodate all your needs, to give your Loved Ones a memorable service. Thank you Mr. Nafar Pugh and Mrs. Cheri Pugh, for making us feel like family, I am forever grateful to you, God Bless you always....."I Love You"

Alethea Ludd
October 14, 2019

Nafar & Cheri did a amazing job preparing my mom funeral service they went above and beyond my expectations I would recommend anyone to use their services

Ronthicia Clarke
April 14, 2019

You all funeralized my aunt Sarah Howell in December 2018, I wanted to thank you all for doing such an amazing job! The services you provided were outstanding. You all are very caring, accommodating and professional. My aunt looked amazing, your work is impeccable! Thanks for such a beautiful service!

Saralyn Flournoy
January 13, 2019

My family and I would like to thank your family for providing such an amazing service at Heritage Memorial Chapel for my father Nathaniel Patterson , I was so impressed . We appreciate your tribute , support , and most of all your hospitality in comfort of our love one . The Ceremony ,Eulogy ,Video ,Viewing , and Prayers really touch our hearts .

Denise Davis
October 14, 2018


The Heritage Memorial Chapel gave my late father a beautiful funeral service. Mr. and Mrs. Pugh treated us like family through the process of arranging my father's memorial service. They explained step by step of what the service would entailed. They also instructed us on how to put together his obituary and eulogy, and gave us assistance with the selection of my father's flowers. They did a wonderful job with the entire service , and helped us with any concerns. I would recommend them to anyone in need of their expertise.

Monica Ramdarsingh
October 6, 2018

Heritage Memorial Chapel has done an exceptional job with my father's arrangements. I am glad everything turned out well. Cheri you have been helpful from the very beginning.
Nafar you did a great job preparing my dad. I am very pleased. My family appreciate all you have done. Thanks so much.

Stephanie Wilson
October 4, 2018

I went to a funeral there recently. I walked in this place and felt the loved from the owners. Mrs. Cheri Pugh is the most loving and caring person I have meet. The place was decorated so beautifully. She cared about the people that attended the service. She talk with us made sure we had coffee juice etc. I'd recommed this black own establishment to anyone. We love you Mr. & Mrs. Pugh keep up the fantastic work.

Lavelle McLaughlin
August 21, 2018

Soon as i walked into the Hertiage Memorial Chapel, i felt like family. I came to make arrangements for my mom who suddenly passed away. Every detail was covered and i felt no pressure for nothing. Shown all the different options. My mother was put away so beautiful. She looked like she was asleep. The job that was done was awesome. I can not express in words how pleased i was with the service that was provided to my family. Would i recommend Heritage to anyone else. DEFINATELY.

Pamela
August 9, 2018

Coming from out of town, everything was done in a quick manner without any hiccups. Cheri worked with our family during a tough time. She was able to take of everything via email or telephone. Highly reccommend their services.

Box Family
June 23, 2018

When my father past away, I was at a loss for how I was going to facilitate a funeral with little to no money. Heritage Memorial was understanding, compassionate and incredibly reasonable in their pricing. They also offered so many amenities to be so well priced. Being a small family owned business they also took the time out to nurse my many concerns, Day or night they were readily available to me in my time of need and brought me great comfort. They are truly a blessing in so many ways not just in their profession.

Heather Courts
April 19, 2018

On behalf of my fiances family we will like to thank you for the beautiful services you and your staff had provided it was beautiful and she looked so beautiful.. Great job done and I would recommend you to anyone who needs to lay their loved ones to rest.. Again thank you so much
On behalf of the Garcia family.

Michelle munoz
January 16, 2018

Thank you for everything! My family wss very please with your service. Cheri you went beyond the call of duty and we appreciated everything you and your family did for us. God Bless you!

Antoinette Holland
November 24, 2017

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We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

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